It is often underestimated how much time and effort is required to design and develop quality documents.  The easier something is to read, the harder it was to write.

At Pertrain we specialise in developing material that adheres to adult learning principles and is fully compliant with industry standards.

Pertrain technical writers develop documents with the target audience in mind and are aware that cultural differences and language, literacy and numeracy (LLN) issues can affect the way a person reads and interprets information.

Pertrain can work with you to develop:

  • policies
  • procedures
  • Job Safety Analysis (JSA) and Job Safety Environmental Analysis (JSEA)
  • reports and proposals
  • award submissions
  • fact sheets
  • brochures.
300x187-manualAll sites have a need to develop documentation to help keep employees, contractors and visitors safe and to minimise the risk of damage to infrastructure and the environment. The problem is that to create good documentation, the writer must understand risk management processes and also have the ability to logically and concisely compile and deliver information to the reader.  Pertrain technical writers are supported by graphic artists, IT specialists, layout personnel and instructional designers, to develop documentation that will enhance your organisation’s reputation for quality. Pertrain realises that companies and industries use different terminology and writes documents accordingly.  An example on one document type is:
  • Standard Operating Procedure (SOP)
  • Standard Work Practice (SWP)
  • Safe Work Procedure (SWP)
  • Standard Work Instruction (SWI)
Pertrain understands that well written procedures:
  • standardise operations
  • create a framework for all business decisions
  • increase organisational accountability and transparency
  • ensure compliance with laws, regulations and industry requirements
  • reduce risks to the organisation, the employees, contractors, visitors and clients.
At Pertrain we take the time to discuss your organisation’s vision, goals and current work practices before writing policies and procedures that suit your organisational climate and mode of operation.
Pertrain is experienced in developing communication tools that provide all stakeholders with the information they need. This may involve developing awareness packs, brochures, posters, stickers, desk pyramids, pocket cards or a totally new tool just for you. Communication tools are invaluable when trying to instill company culture throughout the workforce. Or just trying to make everyone aware of a particular safety topic e.g.. vehicle park-up.
300x187-assessmentAssessment writing is a skill that requires knowledge and experience. In conjunction with Performance Training Pty Limited (a registered RTO), Pertrain has developed leading practice training and assessment tools. Pertrain’s technical writers can quickly develop an assessment tool on any topic that maps to national competencies.